How does Pathwright bill me?
Once you activate your Pathwright account by entering a credit card, we'll bill the card on file for your plan amount every 30 days, every 6 months, or every 12 months depending on the billing frequency you choose.
Can I get a free trial?
You can use a Pathwright account to build courses and configure your account for free for as long as you'd like. Once you're ready to offer a course just pick the plan that's right for you to unlock the paid features you need.
Additionally, if you activate on a monthly plan you may cancel anytime before the first 30 days and you won’t be charged.
Who counts as a “learner”?
Every plan includes 1,000 learners in the price and can grow to any amount. In fact, our largest account has over 180,000 learners!
(If you're wondering, 1,000 learners is more than enough to get started and grow a healthy teaching business or community for 95% of Pathwright accounts).
A“learner” is anyone who can access one or more of your courses. So if someone signs up for your account but doesn’t join a course, then they aren't counted as a learner or towards your plan.
Additionally, you may set any learner to “inactive” at any time from your Community manager. This doesn’t erase their data, but keeps them from signing in and doesn’t count them as a learner on your plan.
What if I need more than 🙂 1,000 learners?
Every plan starts with 1,000 learners but grows to any amount at an affordable rate that scales as you grow.
So if you need more than 1,000 learners, just let us know and we’ll customize your plan to include more learners in groups of 500, 1,000, or 5,000.
What if I need more staff members?
Staff members are administrators, editors, and teachers. Each plan comes with one or more staff members included in the price, but you can add more staff members to any plan anytime for an additional monthly fee.
Just let us know how many you need and we'll add them in.
Are discounts available?
Yes! You can get 10% off your plan by purchasing yearly and paying 12 months up front or get 5% off your plan by purchased bi-annually and paying 6 months up front. Select either option before you sign up.
Additionally, if you’re a classroom teacher or a non-profit organization using Pathwright for only those purposes, you can apply for 50% off the Starter Plan or Essentials Plan.
Are there fees selling courses or subscriptions?
Pathwright does not take a fee from any of your course sales. Our payment processor, Stripe.com, charges 2.9% + $0.30 per transaction.
How do I collect my earnings for course sales?
All income from your course sales goes directly into your own Stripe.com account everyday. You have have full control over your earnings – we don’t touch your money.
Can I create free courses?
Yes, you can offer any course for free or for pay (or a mix of both).