Our mission at Pathwright is to multiply the impact teachers have on the world. In order to do that, we know it’s essential to keep your trust and the trust of your students and staff when it comes to keeping your data secure and private.
Account owners and organizations
When you sign up for a new Pathwright account in order to create and/or teach courses, offer subscriptions, and more under your own url and organization name, we ask for your name, email address, and organization name as the “Account Owner.” On some occasions, if you’re the Account Owner or acting on behalf of the Account Owner’s organization and have requested to meet with our team or when it’s required to execute a service-related agreement, we may also collect your phone number (but only with your permission).
This information helps us personalize your new account and enables us to send you invoices, updates, and other essential information.
When you sign up as as a learner, teacher, or any other non-owner role, we ask for your name and email address which is used on your profile and as your login username.
Note that this same information is visible to and controlled by the organization who owns the Pathwright account you subscribed to our joined a course under. Pathwright has no visibility or control over how these organizations use your information so we suggest you review their terms and policies as well and contact the organization directly with any questions.
Pathwright will never sell your data
Whether you're an account owner or non-owner, Pathwright will never sell any of your personal info to third parties for advertising or any other purpose. We also won’t use your name or company in marketing statements without your permission.
Additional information we may collect
If you message Pathwright with a question or meet with us, we’ll keep your messages, name, and email address for future reference. We may also store other information you share with us at your discretion (for example, a response to a survey or interview).
When you browse our marketing pages, blog, articles, and other content, we implement third-party tools (like Google Analytics and Intercom) that track additional information using “cookies”, “web beacons”, and similar technology to collect stats like pages viewed, viewed time, browser version, device used, and other information that’s helpful to analyze and use to improve Pathwright and to provide more helpful support guidance.
We’ll only share your information outside of Pathwright for:
Pathwright takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Security breach / data loss policy
While we take all reasonable measures to secure your data, no network or system (including ours) can honestly be guaranteed to be 100% secure against data loss or unauthorized access. If you believe your information may not be secure for any reason, please contact us immediately at email@example.com and we'll take immediate action to investigate the issue and resolve it.
We make it easy to access any information (including personal information) we collect about you and your members and to exercise your rights in updating or removing data and controlling how we contact you.
Opt out of marketing communications
If you're an Account Owner or Administrator, have signed up for a course at Pathwright Grow, or signed up for email updates, then we'll occasionally use some information we collect for marketing purposes, including to send you promotional communications about new features, products, courses, events and other opportunities. If you want to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking the "Unsubscribe" (or similar opt-out language) included within each of these communications. You can also contact us at firstname.lastname@example.org or via our in-app messenger in order to opt out.
Cookies and tracking technologies
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, then you must change your browser settings to disable or delete existing cookies or to automatically reject future cookies. Note that disabling cookies may limit your ability to use some parts of Pathwright and embedded third-party services.
Some tracking technologies we use on our public websites are part of advertising networks who may share certain information such as IP addresses to better target ads. However, Pathwright only shares anonymous, non-personally identifiable information with these advertising networks.
International Transfers (including Transfers Outside of the European Union)
Pathwright processes and stores information on servers located in the United States. By using Pathwright, you consent to the transfer of information (including Customer Information, Content, and personally identifiable information) to locations outside of your country of residence.
You acknowledge and agree that you can legally transfer it to the United States or another country or you cannot use Pathwright to collect or store EU data or content.
With respect to transfers of information out of the European Union (EU), we may process some personally identifiable information pursuant to data processing agreements that include the EU Standard Contractual Clauses. To learn more about our data processing agreements, please contact us at email@example.com.
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible. Please contact us at firstname.lastname@example.org if you believe we have any information from or about a child under the age of 13.